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Game will not start, DX11 compatable

Discussion in 'Technical Help' started by picpic66, Feb 22, 2015.

Thread Status:
This last post in this thread was made more than 31 days old.
  1. picpic66 Trainee Engineer

    Messages:
    4
    I click play on steam and within a few seconds I get a Windows error sound with no error window.
    I have already done the "Are you SURRRRE you can run it?" test as I have a GTX760 so it can run DX 11.00
     
  2. DarkGhost Junior Engineer

    Messages:
    765
    Could we have your logs ? It's the file called medievalengineers.txt located in %appdata%/medievalengineers
     
  3. picpic66 Trainee Engineer

    Messages:
    4
    2015-02-22 11:59:28.671 - Thread: 1 -> Log Started
    2015-02-22 11:59:28.671 - Thread: 1 -> Timezone (local - UTC): -5h
    2015-02-22 11:59:28.671 - Thread: 1 -> App Version: 02_004_025
    2015-02-22 11:59:28.671 - Thread: 1 -> Steam build: Always true
    2015-02-22 11:59:28.671 - Thread: 1 -> Steam demo: False
    2015-02-22 11:59:28.671 - Thread: 1 -> Is official: True [O][IS][NAMP]
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.ProcessorCount: 8
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.OSVersion: Microsoft Windows NT 6.1.7601 Service Pack 1
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.CommandLine: "D:\Steam\steamapps\common\MedievalEngineers\Bin64\MedievalEngineers.exe"
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.Is64BitProcess: True
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.Is64BitOperatingSystem: True
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.Version: 4.0.30319.34209
    2015-02-22 11:59:28.671 - Thread: 1 -> Environment.CurrentDirectory: D:\Steam\steamapps\common\MedievalEngineers\Bin64
    2015-02-22 11:59:28.671 - Thread: 1 -> MainAssembly.ProcessorArchitecture: Amd64
    2015-02-22 11:59:28.671 - Thread: 1 -> ExecutingAssembly.ProcessorArchitecture: Amd64
    2015-02-22 11:59:28.671 - Thread: 1 -> IntPtr.Size: 8
    2015-02-22 11:59:28.671 - Thread: 1 -> Default Culture: en-US
    2015-02-22 11:59:28.671 - Thread: 1 -> Default UI Culture: en-US
    2015-02-22 11:59:28.671 - Thread: 1 -> IsAdmin: False
    2015-02-22 11:59:28.874 - Thread: 1 -> Checksum file hash: CJQgqc:woot:RD2lfq5GlxXelZupB9644vjn96f0OsN8HkQ=
    2015-02-22 11:59:28.874 - Thread: 1 -> Checksum public key valid: True, Key: BgIAAACkAABSU0ExAAQAAAEAAQClSibD83Y6Akok8tAtkbMz4IpueWFra0QkkKcodwe2pV/RJAfyq5mLUGsF3JdTdu3VWn93VM+ZpL9CcMKS8HaaHmBZJn7k2yxNvU4SD+8PhiZ87iPqpkN2V+rz9nyPWTHDTgadYMmenKk2r7w4oYOooo5WXdkTVjAD50MroAONuQ==
    2015-02-22 11:59:29.139 - Thread: 1 -> Steam.IsActive: True
    2015-02-22 11:59:29.139 - Thread: 1 -> Steam.IsOnline: True
    2015-02-22 11:59:29.139 - Thread: 1 -> Steam.OwnsGame: True
    2015-02-22 11:59:29.139 - Thread: 1 -> Steam.UserId: 0
    2015-02-22 11:59:29.139 - Thread: 1 -> Steam.UserName: 0
    2015-02-22 11:59:29.139 - Thread: 1 -> Steam.Branch:
    2015-02-22 11:59:29.139 - Thread: 1 -> Build date: 2015-02-22 04:29
    2015-02-22 11:59:29.139 - Thread: 1 -> Build version: 0.1.5531.29680
    2015-02-22 11:59:29.264 - Thread: 1 -> MySandboxGame.Constructor() - START
    2015-02-22 11:59:29.279 - Thread: 1 -> Game dir: D:\Steam\steamapps\common\MedievalEngineers\Bin64
    2015-02-22 11:59:29.279 - Thread: 1 -> Content dir: D:\Steam\steamapps\common\MedievalEngineers\Content
    2015-02-22 11:59:29.279 - Thread: 1 -> Found processor count: 8
    2015-02-22 11:59:29.279 - Thread: 1 -> Using processor count: 8
    2015-02-22 11:59:29.326 - Thread: 1 -> Error: checksum of file 'D:\Steam\steamapps\common\MedievalEngineers\Content\Data\Localization\DataTexts.resx' failed 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
    2015-02-22 11:59:29.342 - Thread: 1 -> Error: checksum of file 'D:\Steam\steamapps\common\MedievalEngineers\Content\Data\Localization\MyTexts.resx' failed 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
    2015-02-22 11:59:29.482 - Thread: 1 -> MyDefinitionManager.LoadScenarios() - START
    2015-02-22 11:59:29.498 - Thread: 1 -> Error: checksum of file 'D:\Steam\steamapps\common\MedievalEngineers\Content\Data\Scenarios.sbx' failed l68YbsKk0WIi3T/EaRm8ju+wmps3uN6f8oiklN+Ttkg=
    2015-02-22 11:59:29.498 - Thread: 1 -> bd818286fc264b10daa20c1923341abbad309411
    2015-02-22 11:59:30.153 - Thread: 1 -> Loading scenarios
    2015-02-22 11:59:30.200 - Thread: 1 -> MyDefinitionManager.LoadScenarios() - END
    2015-02-22 11:59:30.200 - Thread: 1 -> Preallocate - START
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    2015-02-22 11:59:30.403 - Thread: 1 -> MyRespawnComponent - END
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    2015-02-22 11:59:30.496 - Thread: 1 -> Assembly.Location: D:\Steam\steamapps\common\MedievalEngineers\Bin64\Sandbox.Game.dll
    2015-02-22 11:59:30.496 - Thread: 1 -> Assembly.ImageRuntimeVersion: v4.0.30319
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    2015-02-22 11:59:30.559 - Thread: 1 -> Environment.ProcessorName: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    2015-02-22 11:59:30.559 - Thread: 1 -> ComputerInfo.TotalPhysicalMemory: 12,714,065,920 bytes
    2015-02-22 11:59:30.559 - Thread: 1 -> ComputerInfo.TotalVirtualMemory: 8,796,092,891,136 bytes
    2015-02-22 11:59:30.559 - Thread: 1 -> ComputerInfo.AvailablePhysicalMemory: 10,651,467,776 bytes
    2015-02-22 11:59:30.559 - Thread: 1 -> ComputerInfo.AvailableVirtualMemory: 8,795,289,174,016 bytes
    2015-02-22 11:59:30.574 - Thread: 1 -> Drive C: | Capacity: 128,000,716,800 bytes | Free space: 35,409,879,040 bytes
    2015-02-22 11:59:30.574 - Thread: 1 -> Drive D: | Capacity: 2,000,397,791,232 bytes | Free space: 1,437,703,659,520 bytes
    2015-02-22 11:59:30.574 - Thread: 1 -> MyVideoModeManager.LogEnvironmentInformation - END
    2015-02-22 11:59:30.574 - Thread: 1 -> MyConfig.Load() - START
    2015-02-22 11:59:30.574 - Thread: 1 -> Path: C:\Users\0\AppData\Roaming\MedievalEngineers\MedievalEngineers.cfg
    2015-02-22 11:59:30.574 - Thread: 1 -> Config file not found! C:\Users\0\AppData\Roaming\MedievalEngineers\MedievalEngineers.cfg
    2015-02-22 11:59:30.574 - Thread: 1 -> MyConfig.Load() - END
    2015-02-22 11:59:30.574 - Thread: 1 -> MySandboxGame.Initialize() - START
    2015-02-22 11:59:30.746 - Thread: 10 -> Exception occured: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
    at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
    at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
    at System.Windows.Forms.Form.DefWndProc(Message& m)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.Form.WndProc(Message& m)
    at =AcremVymeoZFB09yIPttkkUC8T=.WndProc(Message& )
    at =OSJnyhZBY1163ddaSJUv8A1HCN=.WndProc(Message& )
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    at System.Windows.Forms.UnsafeNativeMethods.SendMessage(HandleRef hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
    at System.Windows.Forms.Control.SendMessage(Int32 msg, Int32 wparam, IntPtr lparam)
    at System.Windows.Forms.Form.UpdateWindowIcon(Boolean redrawFrame)
    at System.Windows.Forms.Form.CreateHandle()
    at System.Windows.Forms.Control.get_Handle()
    at =JbLZcQ0hj347engCZ44EtlRZjA=.InitializeRenderThread()
    at VRage.MyRenderThread.RenderThreadStart(Object param)
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Threading.ThreadHelper.ThreadStart(Object obj)
    2015-02-22 11:59:30.746 - Thread: 10 -> Hiding window
    2015-02-22 11:59:30.761 - Thread: 10 -> Hiding window done
    2015-02-22 11:59:30.761 - Thread: 10 -> Showing message
     
  4. DarkGhost Junior Engineer

    Messages:
    765
    As the error shows, it seems your RAM is dying slowly. Could you do a memtest and see if your Windows crashes or not after atleast 30 minutes of test ?
    http://www.memtest.org/#downiso
     
  5. picpic66 Trainee Engineer

    Messages:
    4
    [FONT= &#39]I have already run mdsched.exe and I has found no problems.[/FONT]
    [FONT= &#39]Normally that error would indicate there is a bad line of code conflicting with something on the user's computer.[/FONT]
     
  6. picpic66 Trainee Engineer

    Messages:
    4
    soooo. refund then?
     
  7. DarkGhost Junior Engineer

    Messages:
    765
    Refund is done by Steam and I'm kinda sure the bug you got ain't "that" big to fix. Just gotta understand why it happens.
     
  8. Lukas Designer

    Messages:
    443
    Hello, we apologize for the inconvenience. We are working on a fix. Thank you for providing log file for us.
     
    Last edited by a moderator: Mar 9, 2015
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