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BUG REPORT. Server crash when building a rotor

Discussion in 'Help' started by Th3_V0id, Jul 5, 2020.

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  1. Th3_V0id

    Th3_V0id Trainee Engineer

    Messages:
    2
    Hello, im currently playing on keen servers NA#3. A bug has been happening to me lately involving rotors and welding on grids. It doesnt happen everytime, but very frequently, when I place a new rotor or merge to a grid a ship that already have a rotor, then start welding blocks on that grid, the server crashes and rollback to its last saving point. Im currently trying to avoid building rotors as much as possible because I know it is what causes the server crashes. Please look into this bug, because I really need to build more rotors, thanks
     
  2. Roxette

    Roxette Senior Engineer

    Messages:
    1,546
    OK so this is in the wrong place, because this is the Xbox section. Bug reports now need to be posted on https://support.keenswh.com/

    Requests for help for the official servers should go to the relevant channel on the Keen Discord server https://discord.com/invite/keenswh

    If this has happened multiple times it does sound like a server bug, but as rotors are not uncommon I think it's unlikely that it has not already been reported many times already, so your report may be redundant if you don't want to go to the Discord server, although the more complaints they receive about it may influence the time it takes to rectify. Good luck, in any case. :)
     
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