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Game Crashing

Discussion in 'Technical Help' started by Malafor, Apr 18, 2018.

Thread Status:
This last post in this thread was made more than 31 days old.
  1. Malafor Trainee Engineer

    Messages:
    6
    Hi,When i start the game its gets to 99% then crashes saying "your graphic card might be over heating or your drivers are out of date".
    My Grahpic is cool and my drivers are upto date.
    Then i try again i can get in the game for 1 min then it crashes saying the same as above.
    I have tried joining my server with and without mods same thing,
    I have tried playing solo with and without mods and samething again it crashes.
    I have run OFViewer as you posted in another thread but no processes for medi were running.

    2018-04-18 06:36:37.019|Render thread> =============================== FATAL EXCEPTION ================================
    2018-04-18 06:36:37.022|Render thread> Exception occurred: SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

    at SharpDX.Result.CheckError()
    at SharpDX.Direct3D11.Device.CreateQuery(QueryDescription queryDescRef, Query queryOut)
    at VRageRender.MyQuery.LazyInit(QueryType type)
    at VRageRender.MyQueryFactory.CreateTimestampQuery()
    at VRage.Render11.RenderContext.MyRenderContext.EndProfilingBlockAlways()
    at VRageRender.MyRender11.Present()
    at VRageRender.ExternalApp.MyRenderThread.RenderCallback()
    at SharpDX.Windows.RenderLoop.Run(Control form, RenderCallback renderCallback, Boolean useApplicationDoEvents)
    at VRageRender.ExternalApp.MyRenderThread.RenderThreadStart(Object param)
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Threading.ThreadHelper.ThreadStart(Object obj)
    2018-04-18 06:36:37.022|Render thread> =============================== FATAL EXCEPTION ================================
    2018-04-18 06:36:37.024|Render thread> Hiding window
    2018-04-18 06:36:37.026|External Debugging Listener> External debugger: interrupted.
    2018-04-18 06:36:37.033|Render thread> Network readers disposed
    2018-04-18 06:36:39.646|Render thread> Hiding window done
    2018-04-18 06:36:39.646|Render thread> Showing message

    Thanks for any help on this issue
     
  2. I23I7 ME Tester Staff

    Messages:
    3,827
    Hello,

    can you send us the full logs after attempting to launch the game please?
     
  3. Malafor Trainee Engineer

    Messages:
    6
    Hi,When you say send do you send via email or post ful log on here ?
    Thanks
     
  4. I23I7 ME Tester Staff

    Messages:
    3,827
    You can PM the full log.
     
  5. Malafor Trainee Engineer

    Messages:
    6
    Ok It has been sent
     
  6. I23I7 ME Tester Staff

    Messages:
    3,827
    Got it making a report for it.
     
  7. CptTwinkie ME Asst. Producer Staff

    Messages:
    4,437
    @I23I7 This looks a little bit like the overclocked GPU problems we were having last year.

    @Malafor Could you tell us the manufacturer of the card and the manufacturer's model? Also, have you applied any overclocking yourself?
     
    • Informative Informative x 1
Thread Status:
This last post in this thread was made more than 31 days old.